Lead Replacement Form

CABoom Leads is committed to providing you excellent lead generation. Unfortunately, we've had numerous agents try to "game" the system when it comes to replacements, this hurts margins which ends up affecting lead pricing.

Conditions of our Lead Replacement Policy:

*LEAD REPLACEMENTS* must be requested within 48 hours of us filling your order and we verify every lead replacement request.

  1. Leads that meet the following criteria are eligible for Lead Replacement:
    1. Disconnected phone numbers: (We call every replacement request that is sent in, to verify that the phone number is actually disconnected.)
      • Wrong phone numbers are not eligible for replacement
      • UNRESPONSIVE NUMBERS i.e. VOICEMAILS, NO ANSWERS, ETC... ARE NOT ELEGIBLE FOR REPLACEMENT
        •
    2. Duplicate lead in the last 60 days
      • If you receive a lead that is a duplicate of a lead previously received within 60 days
    3. Out of area:
      4.
      • Any lead that is out of the target geographic territory will be replaced unless that lead is intended to be a Replacement Lead. Statewide orders are cut and dry - however, we will check local county leads to see how close they are.
  2. We must receive the request for lead replacement within 48 hours of us delivering the last lead in your order.
    1. Delivering a lead means placing the lead data onto the Google Sheet that has been shared with you
*LEAD REPLACEMENTS* must be requested within 48 hours of us filling your order and we verify every lead replacement request.

Leads that were provided as a Replacement Lead are not eligible to be replaced. We DO NOT replace replacements.

Lead Replacement Policy for County Orders:

In addition to our normal Lead Replacement Policy, the following applies for all lead orders targetting counties:

We have the slimmest margin on our county lead orders. Due to this, we have implemented 2 county-specific lead policies:

  • If the lead is within 25 miles of any of your requested lead county lines, then we will NOT replace the lead (we obviously try to fill leads within your requested counties, but unfortunately Facebook targeting can be difficult at times):

  • We will replace up to a MAXIMUM of 20% of your total lead order which includes ALL replacement related requests... example: if you order 30 county leads, then we will replace up to 6 leads

We apologize for any inconvenience. However, to make sure we are providing the highest quality leads, keeping the prices as competitive as we can, and still continue to generate/sell county specific leads, we had to add these 2 policies. Thank you for your continued support.

*LEAD REPLACEMENTS* must be requested within 48 hours of us filling your order and we verify every lead replacement request.

Leads that were provided as a Replacement Lead are not eligible to be replaced. We DO NOT replace replacements.